Troubleshooting
Fix login, upload, permission, workspace, SEIS / EIS, Data Room, disabled button, and access issues.
By Undo1 author3 articles
- Login and workspace issues: What to check firstSolve common access problems, including wrong email, pending invites, missing companies, and password resets.
- Uploads and documents: Why a file is missing or failedFix failed uploads, missing files, unsupported formats, file-size issues, and documents added to the wrong place.
- Buttons, statuses, and access issues: Why something is blockedWork out why a button is disabled, a status has not moved, or a user cannot access a feature or file.